Everything You Need to Know

Yes. Customers can reschedule or cancel from their confirmation link without contacting the salon.

Yes. Automated reminders are sent via SMS, WhatsApp and app notification before each appointment.

Yes. Owners and staff can block specific times, days or entire branches at any time.

Yes. Every plan includes a free trial period with full feature access before you subscribe.

No. Setup, onboarding and support are included in every plan at no extra cost.

Yes. You can upgrade or downgrade anytime, with billing adjusted from the next cycle.

Yes. Reception staff can manually add or reorder walk-in customers from the dashboard at any time.

Yes. Customers receive live updates on their position in the queue and estimated wait time on their own phone.

Yes. Since customers self-check-in via QR code, fewer people need to stand at the reception desk.

Yes. Each salon receives a unique QR code, which can be printed and displayed anywhere in the salon.

Yes. The same QR code can direct customers to walk-in queueing or full appointment booking, depending on setup.

Yes. Walk-in QR booking is included on every MyClick Studio plan, including Starter.

Yes. Customers can browse stylist profiles and book with their preferred stylist by name.

Yes. The dashboard includes staff productivity, attendance and ratings widgets for every team member.

Yes. Multi-branch accounts can assign and manage staff separately for each location.

Yes. Invoices are generated automatically once a service is marked complete.

Yes. Full, searchable payment history is available from the dashboard and mobile app.

Yes. Outstanding or partially paid invoices are flagged on the dashboard for follow-up.

Yes. Widgets can be filtered by today, week, month, year or a custom date range.

Yes. Multi-branch accounts include a dedicated branch performance comparison widget.

Yes. All core widgets, including revenue and bookings, update live as activity happens.

Yes. Role-based permissions ensure staff only see the data relevant to their role and branch.

Yes. All online payments are processed through secure, PCI-compliant payment gateways.

Only owners and authorised managers can access full business-wide reports and financial data.

Yes. The vendor app offers two logins — Salon Owner / Manager and Staff — each showing a different set of screens and permissions.

Yes. The mobile app includes a dedicated Walk-In screen showing the live queue.

Yes. Stylists log in with their own credentials to manage their portfolio, availability and bookings directly from the app.

Yes. Staff and owners receive real-time push notifications for bookings, cancellations and alerts.

Yes. Every new salon receives guided setup support at no additional cost.

Yes. A live demo can be booked directly from the Contact or Pricing page.

Standard support is available during business hours, with extended hours for Enterprise customers.